Lost and found

Lost and found property at the airport (regardless of terminal) is handled by Smarte Carte. Find their service for searching for lost and found property here. Contact information can be found below.

To collect your lost propery, turn to our lost and found department which you can find at level 1 in Terminal 5. Follow the signs for "Left luggage".

Lost and found property at the airport (regardless of terminal) is handled by Smarte Carte. Find their service for searching for lost and found property here. Contact information can be found below.

To collect your lost propery, turn to our lost and found department which you can find at level 1 in Terminal 5. Follow the signs for "Left luggage".

Terminal 5

Before security

Monday-Friday

07.00-21.00

Saturday-Sunday

07.00-17.00

Property lost onboard an airplane

If you've forgotten something onboard an airplane, please contact your airline. Click here to see contact information for all airlines.

If you have forgotten something onboard an airport coach, please contact VY Airport Coaches.