Check-in at Stockholm Arlanda
All passengers must check in in order to receive a boarding card which gives you access to the aircraft – even if you are only taking hand baggage on board with you.
You can check in on your mobile phone or computer, at an automated check-in machine or check-in counter. If you are checking in via mobile or computer and wish to check in your baggage, you need to print the baggage tags at a self-service machine at the airport.
How far in advance do you need to check in?
Airlines have different recommendations for when you need to check in. So contact your airline to see what the case is for your flight.
ID or passport
Also keep in mind that you must be prepared to verify your identity so take an ID or passport, depending on where you’re travelling.
More tips before your journey
We have compiled our best tips so that you’ll have as smooth a start to your journey as possible.
Self-service step by step
Enter your booking reference on the touch screen and follow the instructions.
Your boarding card and baggage tag(s) are printed once you’re done.
Attach a baggage tag to all bags. Attach it to the bag handle with the bar code facing outward. Don’t forget to save the baggage receipt.
- Place your bag on the conveyor belt (one bag at a time).
- Follow the instructions on the screen. Start to scan your baggage tag.
- Wait until you see that the bag is carried along on the conveyor belt.
- Once check-in is complete you get a confirmation on the screen.
- Now you are ready for the security check.
Special baggage, such as golf equipment or a pram (baby carriage), cannot be checked in at the Self Bagdrop. You should instead go to a staffed check-in counter.
EU passenger rights
Under Regulation (EC) 261/ 2004, passengers are entitled to compensation if their flight is cancelled or delayed at least two hours. There is information about this posted at the check-in counter and at the gate by the exit to the aircraft.
The Swedish Consumer Agency's travel guide includes a description of what rights you have as a passenger before, during and after your journey. You will find information here about what applies for travel by air, rail, bus, boat and taxi as well as for package trips:
You will also find information about your rights as a passenger on every airline's website.