Parking

1
How to pre-book
Enter the date and time of entry and exit as well as any campaign code. The system will show you which parking areas and services you can choose from.
2
Continue to payment
Continue to payment and enter your personal data and payment details. Once you have booked, you will receive confirmation by e-mail.
3
Save directions
It is a good idea to print out the map and directions so it is easier for you to find the right parking area.

Questions and answers


Frequently asked questions

How far in advance of my planned entry can I book parking?

Usually about 12 months, but that may vary depending on how we set up our campaigns.


Can I book on short notice?

You can book at the latest 2 hours before your entry provided that there are spaces available. 


Do I have to come at the exact time I entered for the parking space I booked?

In order for the system to reserve a space, a time must be entered for both entry and exit. It's OK to arrive at the car park you booked up to 2 hours before the time you entered in your booking and exit up to 3 hours after the exit time you entered. You do not need to pay extra or change your booking if you stay within this timeframe.


What happens if I park too soon or leave too late?

The regular daily price for the area will be charged when you park too soon or leave too late. You will be charged when you exit the parking area.

In case of early arrival, check-in must be done manually. Press the help button at the entrance and wait for assistance.


Can I extend my parking if it has already begun?

No, you can’t. You pay the amount exceeding the prepaid total when you exit.


How long can I park my car?

The maximum parking time may vary by season and product but is never more than 90 days no matter whether you prebooked or not. The shortest parking time when prebooking is 24 hours.  


What does it cost if I return home later than I indicated when I booked my parking?

If you exceed the prebooked parking time, an additional fee up to the maximum normal hourly or daily fee is charged. You pay the additional fee using your card at the car park exit gate.


Pre-book parking

Do I have to book my parking?

No, you can also come here and select a parking space in an area where there is space available. However, special campaign prices are only available to people who have booked in advance on-line. With a booked space, you are guaranteed parking in the area you selected.


When are the parking areas open?

Our parking areas and Customer Service are open every day, around the clock.


How do I know that my booking has been completed?

A booking confirmation has been sent to the given e-mail address.


Can I cancel or rebook my parking?

Your booking can be cancelled at no charge up to 2 hours before your booked entry time. No money is refunded for a late cancellation or for unused parking time. You can rebook up to 2 hours before your booked entry time.


Payment

What credit cards can I use to pre-book?

You can pay with American Express, Mastercard and Visa.


How do I pay for my pre-booked parking?

You pay when you book your parking.


How do I pay if I do not have pre-booked parking?

With a ticket

Take a ticket at the gate before you enter. Drive in and park. Save the ticket – you then pay before you exit at an automated machine in the terminal. You can also pay by credit/debit card at the car park exit gate.

By card

Register your parking using a credit/debit card right at the gate before you enter. You then pay with your card when you exit the car park, at the exit gate.

Contactless payment

Is your credit/debit card approved for contactless payment via Apple Pay, Google Pay or Samsung Pay? Then you can pay by tapping your card and drive in and out of the car park with a tap. You can also drive in by taking a ticket and then pay for the ticket with a tap at an automated machine or at the exit gate.


Entry and exit

What do I do when I get to my parking area?

At the entrance

  • Check to make sure you have come to the right parking area, that is, the area you booked.
  • Drive up to the road gate and wait while the system reads and identifies your vehicle registration number. Your booking is identified, an entry ticket is automatically printed and the gate goes up.
  • Do not press the button to get a ticket after the system has identified your registration number.

At the exit

  • Drive up to the exit gate. 
  • A camera reads your vehicle registration number.
  • Wait until the gate goes up.

Should this not work, please press the button with the telephone symbol and wait for assistance. We are staffed around the clock in order to help you.

Parking at P57 Express outdoor

If you have booked at P57 Express outdoor you use the QR code on your confirmation to identify your order.

At the entrance

  • Drive up to the entrance gate of the car park you booked
  • Have your confirmation e-mail with the QR code ready. Hold the QR code up to the QR reader
  • Your booking is checked and the gate will open

At the exit

  • Drive up to the exit gate.
  • Read the QR code with the QR reader
  • The gate will open

If you have a problem or are unsure how it works, press the help intercom button.


What do I do if I have booked parking but the sign at the entrance indicates the area is full when I arrive?

If you have booked a space, then you always have access to the parking area you booked, even if the area is full for other people who want to park.


What happens if I park in the wrong area?

Then you are charged the regular price for the area you parked in. So you should be very careful about checking that you are in the right parking area. Feel free to contact Customer Service using the intercom at the entrance to confirm that you have come to the parking area you booked. Then give the name of the parking area you booked a space in.


Booking information

Is there VAT information on my booking confirmation?

Information for accounting purposes and VAT is included in the booking confirmation. If you do not have a confirmation or need more information, you can contact customer service at +46 (0)10-109 68 00 or parkering@swedavia.se.


Parking for people with reduced mobility

Can I book a parking space for people with reduced mobility?

No, people who have a parking permit for reduced mobility have an opportunity to park near the terminal.


Remember to lock your car and remove all valuables

Remember to lock your car and remove all valuables

Swedavia is not liable for any theft or damage to vehicles or property in vehicles parked in Swedavia's parking facilities.