You’re soon going on a trip – but you're not alone!
Did you know that we've set a passenger record here at Stockholm Arlanda Airport? During 2017 around 26 million passengers travelled to and from the airport.
To make sure you won't need to be crowded, we're expanding. We've decided to invest more than 16.5 billion Swedish kronor in Swedavia's airports through 2020. So in the wait for a bigger Stockholm Arlanda, you'll notice it's a bit crowded. We kindly ask for your patience. While the work is under way, we'd like to give you some tips and advice so your time at the airport will be as smooth as possible.
Some good tips for your journey
Before your journey
- Have a valid passport.
- Check which terminal you're flying from.
- Check in at home on your computer or mobile phone. You can print your boarding card or have it sent to your mobile.
- Find out what your airline's size and weight restrictions are for hand baggage.
- Check with your airline what the earliest time is that you can check in via the self-automated service machines.
- Be at the airport well in advance. Find out what your airline recommends and add a little margin.
For smoother check-in
- Check in using the automated self-service machines.
- You will get your boarding card and baggage tag from the automated self-service machine.
- Fasten the baggage tag to your bag and drop it off at the bag drop counter. Don't forget to take your baggage receipt.
- Skis and other items such as strollers and golf bags must be dropped off at the check-in counter for special (odd-sized) baggage, where you need to show your boarding pass. Remember that your special baggage will arrive on a special baggage belt when you arrive home at Stockholm Arlanda.
- If you are flying with SAS, Norwegian, KLM or Air France, you can drop your baggage off at the self-service bag drop counter. Don't forget to take your baggage receipt.
- Scan the baggage tag and follow the instructions on the screen.
- Your baggage is transported by the conveyor belt when check-in is completed.
- Empty your pockets and place the contents in a plastic tray.
- Remove any liquids from your hand baggage and place them in a transparent one-litre plastic bag.
- Liquid containers may hold a maximum of 100 ml each.
- Place outer garments, computers, large electronic items, keys, coins, belts, large jewellery and mobile phone in plastic trays.
- Show liquid medicine, special diet food and baby food at the security checkpoint.
Self-service step by step
Enter your booking reference on the touch screen and follow the instructions.
Your boarding card and baggage tag(s) are printed once you’re done.
Attach a baggage tag to all bags. Attach it to the bag handle with the bar code facing outward. Don’t forget to save the baggage receipt.
Drop your baggage off at the bag drop counter. Scan the baggage tag and follow the instructions on the screen. Once check-in is completed, the baggage is placed on the conveyor belt and you get confirmation on the screen.
Tips before security screening
Come well-prepared so that security screening goes
quickly and smoothly. Have your boarding card ready
so you can show it.
Remove your outer garments, suit jacket, headwear
and metal items like belts that have a large buckle
Place your plastic bag with liquids in the tray so
it is can be seen. Empty your pockets of mobile
phones, keys and coins.
Place large electronic items in the tray so they
can be seen. Remove any liquid medicine, special
diet food and baby food and show them at the security
checkpoint. Sometimes you may be asked to take
off your shoes.
Finding your way at the airport
The airport has four terminals: 2, 3, 4 and 5. Domestic air traffic departs from Terminals 3 and 4, and international traffic departs from Terminals 2 and 5.
SkyCity, between Terminals 4 and 5, is not a terminal with arriving and departing aircraft but instead part of the airport that is open to both passengers and the general public.