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A smoother start to your journey

With a few easy preparations you will get a smooth way to start your journey. Here you find our best tips!

Boy holding woman's hand at the entry of a terminal at Stockholm Arlanda

8 quick tips before your trip

  1. Check your passport – read more about passports here.
  2. How big can your hand baggage be? Check with your airline.
  3. Which terminal are you flying from? A list of our airlines and terminals.
  4. If you're taking your car – pre-book your parking here to get a guaranteed space
  5. Check in at home if you have the possibility – save your boarding card on your mobile or print it out at home
  6. Get real-time updates on your departure via Messenger.
  7. Download Swedavia's app – you can save your flight here and quickly see if there are any changes. App Store or Google Play
  8. Arrive well in advance. See what your airline recommends.

Do you know Swea?

The chatbot Swea

Say hello to Swea, our digital airport assistant, who provides you with real-time flight updates, information about shopping, restaurants and services. Swea also answers questions about your stay at the airport.

Send a message to Swea via Messenger – you will immediately get an answer, around the clock.

Frequently asked questions

When should I be at the airport?

When a lot of people are flying the same time, it’s a good idea to get there well in advance. Contact your airline to see what they recommend for your flight.

Here are all the airlines at Stockholm Arlanda.

Where can I see the waiting time at the security checkpoint?

You can see waiting times at the airport’s security checkpoints online and in Swedavia’s app before you travel to the airport. You can also see them on screens by the security checkpoint.

Read more about how to get through security screening smoothly.

Should I check in from home?

Yes, if you have the opportunity, then it’s a good idea to check in from home so that you can get your boarding card on your mobile phone or print it out in advance. Check with your airline before your journey.

You can read more about check-in here.

What is special baggage and how do I check it in?

Special baggage is, for example, children’s strollers or pushchairs, golf bags, skis or bicycles but can also be backpacks with loose straps and bags that are either too big or too small.  

Contact your airline or charter operator for exact measurements and rules.

Read more about special baggage here.

How do I attach the baggage tag to my bag?

When you’re using a self-service machine when checking in, your baggage tag is printed and you have to attach it yourself.

Attach the baggage tag in a shape of a drop to the bag handle with the bar code facing outward. Don't forget to save the baggage receipt.

Read more about baggage

Can I take a transfer bus when I have a stopover?

Yes, if you arrive at Terminal 4 and your connecting flight leaves from Terminal 2 or 5 and if your baggage has been checked to your final destination, then you can take the transfer bus. In that case, you do not need to go through security screening again.

Read more about our transfer bus here.

Where are the children’s play areas at the airport?

You can find play areas in Terminal 2, 3, 4 and 5 at Stockholm Arlanda Airport. The kids can play and burn off some energy here together with the bird Flajt before the start of their journey.

How to find Flajt's play areas.

Can I take baby food with me?

Yes, you can take jars of baby food and formula that you need on the flight in your hand baggage. You’ll need to take the baby food out of your hand baggage so that it can be screened separately.

You can read more about security screening here.