We use cookies on this website.
By using this website, you consent to how we use cookies. You can obtain more information and find out what settings you can change here.


All passengers must check in in order to receive a boarding card which gives you access to the aircraft – even if you are only taking hand baggage on board with you. Check in at the self-service check-in machines, or at the check-in desks.


Different check-in regulations depending on the airline

Different airlines have different regulations regarding latest check-in times. Check with your airline before travellling. You must be prepared to show identification so take your ID card or passport with you, depending on where you are travelling.

Self-service check-in machines

Certain airlines offer self-service check-in machines at Swedavia's airports – you check-in yourself and then take care of baggage labelling and check-in. There are also machines for electronic tickets. Tickets and boarding cards are printed when you swipe your credit/debit card. These options are especially convenient when queues are long at the traditional check-in desks.

Check-in machines in Stockholm

Swedavia has their own white self-service check-in machines at Stockholm central station, by Arlanda Express and in Cityterminalen. 

Check-in machines at Stockholm Arlanda Airport

Swedavia's white self-service check-in machines can also be found in all terminals at Stockholm Arlanda Airport. You can check in at these machines if you are travelling with the following airlines:

  • Aegean Airlines
  • Aeroflot
  • Air China
  • Air France
  • British Airways
  • Delta Air Lines
  • Finnair
  • Icelandair
  • KLM
  • Nextjet
  • Norwegian
  • Turkish Airlines

Swedavia's self-service check-in machines can also be found at Arlanda Alfa and Beta low-price parking facilities with the possibility to check in with the following airlines: Aeroflot, Air France, Finnair, Icelandair, KLM, SAS and Norwegian.


  • Airtours
  • Alpresor
  • Apollo
  • Fritidsresor
  • Langley
  • Nazar
  • Nortlander
  • Solresor
  • Springtime travel
  • Ving

Airlines with their own self-service check-in machines

SAS – if you travel with Lufthansa you can use the SAS check-in machines

EU passenger rights

Under Regulation (EC) 261/ 2004, passengers are entitled to compensation if their flight is cancelled or delayed at least two hours. There is information about this posted at the check-in counter and at the gate by the exit to the aircraft.  

The Swedish Consumer Agency’s travel guide includes a description of what rights you have as a passenger before, during and after your journey. You will find information here about what applies for travel by air, rail, bus, boat and taxi as well as for package trips:

The Swedish Consumer Agency’s website (new window)

You will also find information about your rights as a passenger on every airline’s website.