Integrity policy

It is important for us at Swedavia that your personal data is handled in a secure and appropriate way.

Below we describe how and why we save your data. For example, we do this when you choose to subscribe to our newsletters or choose to receive information from us when you book parking.

How Swedavia regards the updated protection of data integrity

  • We only collect the personal data vi we need in order to provide our services and run our operations
  • We protect the personal data we have collected
  • We only use the personal data collected for the purpose it was collected for
  • We delete personal data we no longer need
  • We inform people who need to register how and when we collect personal data.
  • We inform those parties affected such as people registered and government authorities involved if an incident were to occur related to our handling of personal data


This integrity policy describes how Swedavia AB (publ) ("Swedavia") handles your personal data.

We respect your right to integrity and we are committed to complying with the regulations in effect for data security and protecting your rights. We make sure that you are aware of what kinds of information we collect from you, how this information is used and how we protect it.

This policy also describes your rights and how you can contact us if you have any questions about the use of your personal data.

Responsibility for personal data

Swedavia is responsible for the handling of your personal data in accordance with this integrity policy.

Data Protection Ombudsman
Swedavia AB
190 45 Stockholm-Arlanda Sweden


How do we handle your personal data?

Swedavia collects personal data in a number of different ways and at different times, including when you use our website, when you use our parking facilities or when you contact us.

Data we receive from you

1. When you submit a form or book parking.

Personal data
Name, e-mail address, telephone number, national identification number, passport number, vehicle licence plate number, postal code, town

Reason for handling personal data
We collect the data needed, for example, in order for you to take part in a contest, submit your views, subscribe to newsletters from us, enter the parking facility booked.   

Legal basis for handling personal data
Agreements and consent

Retention period
We store your data as long as is necessary to fulfil our purpose.

2. Device information

Personal data
Language settings, web browser settings, time zone, geographic information, operating system, platform and screen resolution (via statistical tools and newsletter systems).

Reason for handling personal data
Provide, carry out and improve services.

Legal basis for handling personal data
Authorised interest

Retention period
We store your data as long as is necessary to fulfil our purpose.

Who can we share your personal data with?

Swedavia uses the products and services of various suppliers for our IT infrastructure. That means these suppliers may handle your personal data. However, the suppliers assist us with personal data and may only use your personal data according to our instructions.

In some cases, Swedavia may be required to provide information to government authorities in accordance with the law or rulings.

Where do we handle your personal data?

We strive to always store your personal data in the EU/EES. However, in some situations, they may be handled outside the EU/EES by a third party, for example, a technical supplier or subcontractor. We will always take all reasonable legal, technical and organisational measures to ensure that your information is handled at the same level as the protection provided in the EU/EES.

Your rights

Right to revoke consent

You have the right to revoke your consent for certain personal data at any time. If you revoke your consent, we will stop the data handling for which you gave your consent and erase the personal data that were handled only with the support of your consent.

Right of access

You have the right to receive information about what personal data we have about you and how we handle these data. You also have the right to obtain a copy of this information.

Right to correct and delete

You have the right to have erroneous data corrected and include additional data. You also have the right in some cases to have your personal data deleted, for example, if they are no longer necessary for the purpose for which they were collected.

Right to make objections and right to limit data handling

You have the right to object to the handling of your data, including for direct marketing and in cases where we handle data on the legal basis that we are have an authorised interest. You also have the right to limit handling, for example, if you believe the data are not correct.

Right to data portability

In some cases, you have the right to obtain the personal data that you have provide us. The data are provided in a structured, machine-readable format, and you also have the right to have the data transferred to another party responsible for personal data when it is technically possible.

Questions and complaints

For questions concerning the handling of your personal data, you may contact Swedavia's Data Protection Ombudsman,

If you believe our handling of your personal data is in violation of applicable data security laws, you also have the right to submit a complaint to the Swedish Data Protection Authority.

Definition of our channels

Our external digital channels include our website, Swedavia's extranet, social media such as Facebook, Twitter, Instagram, Linkedin and Youtube, our newsletters, chatbot, digital screens and banner advertising.

Our printed channels include vepor, posters and brochures.