Products & services

Swedavia has been providing Common Use Self-Service (CUSS) kiosks named Self check-in at Swedavia airports to our passengers and airlines since 2008. Today we have the product established on all our airports and off airport locations such as airport parkings and hotels with airlines and tour operators producing both boarding cards and baggage tags.

Our Self check-in kiosks have the following functionalities:

• Printing Boarding Cards
• Printing Baggage Tags
• Scanning of barcodes
• Full page passport reading
• Reading magnetic loyalty cards
• Reading of NFC enabled cards and mobile phones
• Possibility to print RFID baggage tags
  
  

Join Self check-in

The Self check-in product is included in the Passenger Handling Infrastructure Charge. Any costs occurring due to setup on the airline's side will be covered by the airline. Certification cost may occur depending on whether the airline is certified by Materna or not.

The airline must have a CUSS application, which follows IATA CUSS standard. Request to join is sent to cuss@swedavia.se.

 
PCI and the use of Payment Cards in Swedavia Self check-in

Swedavia has a high focus on security for our passengers. To comply with PCI-regulations Sweadvia has disabled all possibilities to get full credit card data (payment data) from the magnetic card reader in the kiosk. FOID data and discretionary data will be read according to CUSS 1.3 FOID addendum from IATA.

Self bag drop is the next step after Self check-in. Passengers print their baggage tags at a Self check-in kiosk before they use the bag drop station to drop their luggage. We have built a fast and reliant product focusing on simple, efficient and versatile use.

There are two models of bag drops available at Swedavia; Materna model AIR.Go (Hybrid) at Visby (VBY) and Drop.Go (A) on all other airports. The technical setup is based on web services to the DCS and the airport baggage handling system.

Join Self bag drop

The Self bag drop product is included in the Passenger Handling Infrastructure Charge. Any costs occuring due to setup on the airline's side will be covered by the airline.

Request to join is sent to sbd@swedavia.se

2 step vs 1 step process

Swedavia has a high focus on speed and efficiency at the baggage drop off positions. We have therefore selected a two-step process requiring the baggage tags to be printed prior to leaving the bag at the SBD. Limiting the possibilities and simplifying the SBD-dialogue has resulted in a process where a baggage drop only takes a few seconds.

During 2017 Swedavia established their first SBG-gates, adding Self Service functionality to the boarding position in the gate at the airports.
The solution for SBG is provided by the company Gunnebo. It is a solution based on industry standards and accessed via CUPPS or similar Common Use-positions.

Our SBG solution has the following functionality:

• Scanning 2D-barcoded boarding passes
• Reading magnetic card Reading NFC chip
• Printing receipt slip
• Supporting both BGR Enhanced / Basic
   

Join Self Service Boarding Gate

Joining Self Service Boarding Gate product is included in joining the CUPPS system at ARN, GOT, BMA or MMX or via the Swedavia Handling system at the remaining six Swedavia airports.

The SBG product is included in the Ground Handling Infrastructure Charges – Passenger Handling Infrastructure Charge

Swedavia offers Fast Track to Airlines at several of its airports that would like to extend the premium experience for their passengers.

Detailed conditions and Prices available on request.

For more information contact aviationbusiness@swedavia.se.

At several of Swedavia’s airports Lounges are available for passengers’ convenience. Several operators offer Lounge access to different loyalty programs, airlines and passengers directly. Swedavia does not operate Lounges by itself but can assist in establishing contact with the operators for commercial inquiries.

For more information contact aviationbusiness@swedavia.se.