Before the trip, make sure that both you and your child possess the necessary travel documents. Necessary travel documents may vary from country to country. If you are unsure of which documents are needed for the country you are travelling to, we recommend that you contact relevant public authorities in the country in question.
The rules for only one guardian travelling with their child may vary from country to country. We recommend that you contact a relevant public authority in the country you are travelling to in order to find out what is required of you.
You can bring baby formula, squeeze pouches and jars of baby food that you need during the flight in your hand baggage. You need to have the baby food separate from your hand baggage so that it can be screened in security.
If you have any baby food in your checked baggage, be sure to pack it well. If there is any damage because the packeting breaks in your baggage, you will not be compensated.
Strollers can be borrowed at check-in. They are located next to the security checkpoint across from check-in counters 5-7. Strollers that are borrowed may not leave the airport building but may only be taken to the gate and left there.
Sometimes children need to travel on their own. To make this possible, there is an assistance service for children travelling on their own. This entails trained staff taking care of the child for the entire journey.
You book assistance service via your airline. Specify when you book that you would like assistance service for an unaccompanied child. Be sure to book your child’s flight well in advance since the number of children flying unaccompanied per flight is limited.
Most airlines charge a service fee for unaccompanied children. Check with the airline to see what it costs for a child flying unaccompanied.
Children may travel alone, with assistance service, from the age of 5. Until what age children may travel with assistance service can vary from airline to airline. We recommend you check age requirements with your airline.
As caregiver, you must present a valid form of identification at check-in, regardless of where your child is travelling. To make sure the right person is picking up your child, we need to see a valid form of identification from the person meeting the child.
Please note that unaccompanied children cannot board the aircraft if there is a risk that the weather will be so bad that it may be difficult to land at the destination. For other situations, for instance, if there is a delay, we provide your child with information and assistance and make sure that parents receive detailed information about all changes. Your child is never left unattended.
Here is a general description of what happens when a child travels unaccompanied with assistance service.
You will receive a so-called handling document in which you enter personal data about your child, his or her itinerary and the name of the person who will meet the child on arrival and which is signed by the caregiver.
At the airport, you help your child check in and drop off baggage. As caregiver, you must present a valid form of identification at check-in, regardless of where your child is travelling. You must remain at the airport until your child’s plane has taken off.
EU regulations stipulate that only those who are travelling and have a boarding card may pass through the security checkpoint and enter the transit area. If your child is flying domestically to another destination in Sweden, you can disregard these regulations and accompany your child all the way to the gate. Contact staff at the airport so they can assist you.
Your child will be assisted by staff through the security checkpoint, up to the gate and on board the aircraft.
On board, the cabin crew help your child find the right seat, keep an eye on him/her throughout the flight and help the child off the plane on arrival.
On arrival, staff meet your child at the aircraft, take care of any baggage and accompany him/her through customs and passport control. After this, the child is handed over to the person assigned to meet the child (the adult named in the handling document). To make sure this is the right person, we need to see a valid form of identification from the person meeting the child.