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Contact us at Åre Östersund Airport

Contact us to receive help and for answers to the majority of questions concerning the airport and your trip. Customer services is open 24 hours a day, every day of the week, all year.

Staff at customer service at Arlanda


Telephone: +46 (0)10 109 56 00
Fax: +46 (0)10 109 56 09
E-mail: info@ostersundairport.se


Åre Östersund Airport
832 96 Frösön


63°11'39.31"N  14°29'47.56"O

App for Åre Östersund Airport

Download Swedavia's app for Åre Östersund Airport – it is free of charge and contains many useful functions for travellers.


Managing personal data
Terms and conditions


Frequently asked questions


Delayed/lost baggage

Fill in a lost baggage form with your airline. When your baggage arrives, the airline will contact you and decide a time for delivery. You can track your baggage with the help of your ten-digit reference number. Contact your airline/tour operator, or respective ground handling agent as they take care of your lost baggage.

Measurement and weight of baggage? How much does excess baggage cost?

Contact your airline or tour operator. Weight, measurements and prices for excess baggage vary between the different airlines, destinations and class of ticket.


Who do I contact to make a claim?

If you would like to make a claim regarding your trip or damaged baggage, contact your airline or tour operator.

Flight information

Where can I find departure and arrival times for my flight?

This information should be detailed in your travel documents. For questions, first contact your airline or your tour operator.

Opening hours

Are the duty free shops and other shops open early in the morning?

Yes, the shops after security control always open one hour before the first departure and close together with the final departure.

General questions

Regulations for taking goods out of the country

Regulations for taking goods out of the country

When taking goods from Sweden to a non-EU country, contact the respective country's embassy or consulate for more information. When taking goods from Sweden to another EU country, contact Customs.