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Check-in

Self service Check-in

Check in at the self-service check-in machines, or at the check-in desks.

Self-service check-in machines

Instructions:

  1. Write you booking reference.
  2. Boarding card and baggage tag/tags are printed.
  3. Put you baggage tag/tags on all your luggage.
  4. Leave you baggage in the bagdrop.

When is the latest check-in time?

Different airlines have different regulations regarding latest check-in times. Check with your airline before travellling. You must be prepared to show identification so take your ID card or passport with you, depending on where you are travelling.

EU passenger rights

Under Regulation (EC) 261/ 2004, passengers are entitled to compensation if their flight is cancelled or delayed at least two hours. There is information about this posted at the check-in counter and at the gate by the exit to the aircraft. 

The Swedish Consumer Agency’s travel guide includes a description of what rights you have as a passenger before, during and after your journey. You will find information here about what applies for travel by air, rail, bus, boat and taxi as well as for package trips:

The Swedish Consumer Agency’s website (new window)

You will also find information about your rights as a passenger on every airline’s website.

Bagdrop Self-Service - instructions here.

  1. Fasten the baggage tag around the bag handle, with the bar code facing outward.
  2. Go to the Bagdrop counter for the airline you are flying with and place your bag on the conveyor belt.
  3. Scan your baggage tag and follow the instructions on the screen.
  4. Once check-in is complete, your bag is carried along on the conveyor belt and you get a confirmation on the screen.

Special baggage, such as golf equipment or a pram (baby carriage), cannot be checked in at the Self Service Bagdrop. You should instead go to a staffed check-in counter.

You must be able to show your identification when you are travelling. Consider that sometimes a visa may be required.

Passports

When you travel abroad, you need to show your identification, either with a passport or national ID card.

If you have a Swedish passport, you can get more information from the police, or alternatively contact your embassy.
Swedish Police website (new window).

Some countries require that your passport is valid for a given period of time after your entry. You should find out what requirements apply in the country you are travelling to. Consult the embassy or consulate of the country in question. 

Visas

A visa is required for travel to certain countries. Contact your travel agency or the country's embassy for more information about visas and their application process.

Passenger security checkpoints

Beginning July 1, 2015, passport-free travel will be expanded to include the entire European Union and not just the Schengen cooperation area.

When you travel to countries within the the Schengen cooperation area, there will be no border check in conjunction with your arrival. However, some airlines still require a valid passport or national ID in conjunction with the flight. You will also need to verify your identity with a passport or national ID during your stay in the country you are visiting. We therefore recommend that passengers always bring a valid passport and ID.

For trips to countries outside the EU, border checks are carried out, and you must be able to provide a valid passport, as before.

Liquid regulations

You may take a limited quantity of liquids with you in your hand baggage. Examples of items considered to be liquids are beverages, creams, gels and sprays. Will you be changing planes in another country? Check what regulations apply there.

Technical changes in the screening of liquids

At the initiative of the EU Commission, the screening of liquids at EU airports changed on January 31, 2014. At Swedavia’s airports, this measure was introduced in mid-January. The changes, in brief, entail that airports will now screen liquids using mechanical means, which has very little effect on you as a passenger.

It is important for you as a passenger to be especially careful to place all liquids you take with you through the security checkpoint so that they are clearly visible in a tray on the conveyor belt. This includes a one-litre bag with liquids, baby food, medicine, special diet food and any duty-free bag if you are changing planes at another airport. 

You can read more below about what you may take with you or what may be screened.

Liquids in hand baggage

Containers with liquids must be placed in a transparent one-litre resealable plastic bag. Each container may hold up to 100 millilitres. You may take as many containers with you as there is room for in the plastic bag, and you must be able to close the bag. Examples of containers are bottles, jars and tubes.

Remove the bag with liquids from your hand baggage and place it so that it is clearly visible in a tray on the conveyor belt at the security checkpoint.

Medicine, baby food and special diet food

Liquid medicine, baby food and special diet food that you need on your journey must also be shown at the security checkpoint, but you do not need to place it in a resealable plastic bag.

These regulations do not apply to liquids that are packed in your checked baggage. Be sure to pack the liquids well. If there is any damage because a bottle breaks in your baggage, you will not be compensated. 

Regulations for tax-free shopping and liquids

Non-stop flights

You may shop for tax-free goods in shops located after the security checkpoint and take them on board your flight, even if the jar or bottle holds more than 100 millilitres.

Keep in mind that regulations may vary for liquids in your hand baggage on your journey back to Sweden and to other EU countries. Find out what applies for your journey.

Flight from an airport in Sweden with a transfer in another EU country

You can purchase liquids in shops after the security checkpoint and take them in your hand baggage on your journey. Make sure that the shop seals the bag so that it is possible to ensure that no additional containers have been placed in the bag after your purchase.  

Also be especially careful about the bag when changing planes at another airport within the EU: liquids purchased in a tax-free shop at the airport may be taken with you, together with the receipt, as long as the liquids are sealed in a special bag after they have been purchased. Do not open the bag before you have reached your final destination. 

Flight from an airport in Sweden with a transfer in the US

You may not take liquids that you purchased from a tax-free shop in Sweden in your hand baggage through the security checkpoint you go through when you continue your journey in the US.

Flight from an airport in Sweden to the US with a transfer in another EU country

Purchasing tax-free items should not be a problem when you transfer in another EU country and take your purchases on your journey to the US if you are not changing planes in the US. Check with your airline just to be sure that stricter regulations do not apply in that EU country.

Flight from an airport in Sweden with a transfer in the US or other countries outside the EU

Countries outside the EU may have different regulations for liquids. So contact your airline to find out what applies.