Everything you need to know before your journey
For a good start to your journey, we recommend that passengers follow our concrete tips for how you can prepare ahead of time and what is important to keep in mind when you arrive at the airport.
Before your trip
At the airport
Check in online ahead of time.
Get to the airport when your check in opens.
Try to use the airport’s automated machines.
Be prepared before you get to the security checkpoint.
Download Swedavia's app.
Before your trip
Get ready at home
Online check-in is one alternative to traditional check-in at the airport’s check-in counters. If it is possible to check in online, that is usually preferable. Some airlines charge extra if you check in at the airport.
Get ready to travel by checking with your airline which documents you need for your trip and how you can get ready to travel by uploading documents digitally from home. Also check if the destination has any restrictions.
Download Swedavia's app, add your flight and get notifications about any changes and see current waiting times in the security control.
When you travel abroad, you need to show your identification, either with a passport or national ID card. If you have a Swedish passport, you can get more information from the police, or alternatively contact your embassy. Here you can read more about passports, how to arrange a temporary passport and about visas.
If you have a disability or reduced mobility, you are entitled to assistance at the airport. We are available around the clock every day of the year to assist you, from your arrival at the terminal to the time you are seated on the aircraft. In order for this assistance to work best, you need to make some preparations prior to your journey. Read more about how you pre-book assistance and how you make the preparations prior to your journey.
Do you have questions regarding your flight booking? For instance how to change a misspelled name in your booking or which size your hand baggage can be. Please contact your airline. Here you can find contact information for most airlines.
If you wish to bring extra baggage beyond that which is included in your ticket, please contact your airline.
Get to the airport at the right time
Arrive at the airport when your check-in and bag drop open.
- On our website, under Airlines, you can see when check-in opens for most airlines.
- In our app, under Departures, you can see when check-in opens for most flights - click on your flight.
- If you’ve checked in, have your boarding card and are travelling only with hand baggage, go straight to the security checkpoint.
Information regarding covid-19
Make sure that you meet the travel requirements for your final destination/country and for any country where you have a connecting flight. You can read more at Sweden Abroad.
Be sure to stay informed since travel entry restrictions may change on short notice. Before you travel to the airport, it is your duty as a passenger to find out what travel restrictions apply for your destination. For information about your destination, contact, for example, the Swedish Ministry for Foreign Affairs.
At the top of your vaccination certificate it says Valid until/Gäller till och med and a date. It shows how long your certificate is valid. Read more at covidbevis.se.
You can extend your vaccination certificate by downloading a new one at covidbevis.se. You can do this at any time and do not have to wait until your certificate has expired.
Would you like to reduce the carbon footprint of your flight and at the same time contribute to the transition to net zero aviation? Purchase biofuel directly from your airline or through our partner the Fly Green Fund. Whether you’re flying for business or leisure, you can help out. You can choose to buy biofuel for your entire journey or part of it.
At the airport
Use our automated machines at the airport to print your bag tag. Then drop off your bag at the airline’s bag drop.
Are you taking skis, a pushchair/stroller or other special baggage? In that case, you must go first to your check-in counter to have it tagged and then to the Special Baggage drop-off.
Get ready before you reach the security checkpoint:
1. Have your boarding card ready.
2. Have your 1-litre bag of liquids, electronic devices, sharp objects and outer clothing ready.
On the Swedish Transport Agency’s website you can read more about what security regulations and what you may take with you on board the plane.
You, or your hand luggage, may in a way go through the security check twice, which increases the waiting time for both you and other travelers. Then the security inspector must detect on an X-ray that you have electronics in the bag, they must look for you and ask you to pick up the electronics, and then let it pass through the X-ray again.
Information for travel returnees
For delayed/lost baggage by air from Kiruna Airport, contact staff at the airport you traveled to.
Here you will find the luggage service belonging to each airline and how to get in touch with them.
Pick-up and drop-off
Click here to read more about what to do when you're either picking up or dropping off at the airport.