All passengers must check in in order to receive a boarding card which gives you access to the aircraft – even if you are only taking hand baggage on board with you. Check in at the self-service check-in machines, or at the check-in desks.


Different check-in regulations depending on the airline

Different airlines have different regulations regarding latest check-in times. Check with your airline before travellling. You must be prepared to show identification so take your ID card or passport with you, depending on where you are travelling.

Self-service check-in machines

Certain airlines offer self-service check-in machines at Swedavia's airports – you check-in yourself and then take care of baggage labelling and check-in. There are also machines for electronic tickets. Tickets and boarding cards are printed when you swipe your credit/debit card. These options are especially convenient when queues are long at the traditional check-in desks.

Check-in machines in Stockholm

Swedavia has their own white self-service check-in machines at Stockholm central station, by Arlanda Express and in Cityterminalen. 

Check-in machines at Stockholm Arlanda Airport

Swedavia's white self-service check-in machines can also be found in all terminals at Stockholm Arlanda Airport. You can check in at these machines if you are travelling with the following airlines:

  • Aegean Airlines
  • Aeroflot
  • Air China
  • Air France
  • British Airways
  • Delta Air Lines
  • Finnair
  • Icelandair
  • KLM
  • Nextjet
  • Norwegian
  • Turkish Airlines

Swedavia's self-service check-in machines can also be found at Arlanda Alfa and Beta low-price parking facilities with the possibility to check in with the following airlines: Aeroflot, Air France, Finnair, Icelandair, KLM, SAS and Norwegian.


  • Airtours
  • Alpresor
  • Apollo
  • Fritidsresor
  • Langley
  • Nazar
  • Nortlander
  • Solresor
  • Springtime travel
  • Ving

Airlines with their own self-service check-in machines

SAS – if you travel with Lufthansa you can use the SAS check-in machines

EU passenger rights

Under Regulation (EC) 261/ 2004, passengers are entitled to compensation if their flight is cancelled or delayed at least two hours. There is information about this posted at the check-in counter and at the gate by the exit to the aircraft.  

The Swedish Consumer Agency’s travel guide includes a description of what rights you have as a passenger before, during and after your journey. You will find information here about what applies for travel by air, rail, bus, boat and taxi as well as for package trips:

The Swedish Consumer Agency’s website (new window)

You will also find information about your rights as a passenger on every airline’s website.