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On board the airplane

Once on board the aircraft, the airline is responsible for the passengers since each airline has its own regulations established for each type of aircraft. This may include specific regulations in regards to seating arrangements for passengers who cannot make their own way to the emergency exit.

Reduced mobility

In general it can be said that the larger the aircraft the better the access for people with reduced mobility. Smaller aircraft have more accessibility limitations than larger aircraft. Flight attendants are not required to be on board aircraft with fewer than 19 seats. Therefore passengers with reduced mobility may be restricted from flying with such aircraft if they do not judge themselves to be able to evacuate themselves in an emergency.

Small aircraft also have limited baggage space for bulky baggage such as wheelchairs and, in particular, electric wheelchairs. The cabin space in small aircrafts is limited and is therefore less comfortable than in larger aircraft.

Toilets and hygiene

Toilets on board the aircraft are narrow and rarely suitable for wheelchair-bound passengers.

Staff on board are not able to lift or assist inside the toilet. On long haul flights, there should be a wheelchair on board. If you are able to move yourself between the wheelchair and passenger seat and toilet, you will be helped to the toilet. It is important to check with the airline before travelling that there is indeed a special wheelchair on board.

Accompanying assistant

If you are not able to eat yourself or take care of your own hygiene, then you should travel together with someone who can help. Check with the airline before travelling which regulations apply to accompanying assistants.

Impaired hearing

Inform the flight attendants when boarding that you have impaired hearing so that they can give you individual information.

There is a description of the safety routines by each seat in the airplane. The description gives information about safety on board using illustrations and symbols.  

Consider also that smaller propeller aircraft are generally noisier than larger jet planes and loudspeaker announcements can therefore be hard to hear. Hearing aids are not available on the aircraft for technical reasons.

Impaired vision

It is important that when boarding you inform the flight attendants that you have impaired vision because the safety information from the crew is to be understood by all passengers. For example, anyone with impaired vision is given individual instruction during the trip.

There is a description of the safety routines by each seat in the airplane. Each aircraft should be equipped with safety-routine information in braille.


Notify your airline at the time of booking that you are allergic. It is also possible to read the airline's web site about the regulations they have regarding allegies.