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Impaired hearing

You can find information here that may make it easier for people with impaired hearing, so you can feel safe and secure before, during and after your flight.

Impaired hearing

Is your hearing impaired so that you need assistance during your journey? Then it’s important that you mention this to staff – both when you book your flight and when you board the aircraft. If you want, you can also book assistance ahead of time. Read more about this under the heading “Assistance service”.

At the airport, you will get information about when the plane departs or lands on information boards and monitors. There are also signs that lead you to the right gate. All of Swedavia’s airports also have assistive listening technology (hearing loop system) available at their information desks. 

Cabin crew can personally provide information to you, for instance, about safety on board. There is also an information sheet in each seat pocket with a detailed description of procedures in case of an emergency.