Have a question? Need directions or looking for Tallinn Card? You'll be happy to know that help is never far away! The friendly staff at Tallinn''s conveniently-located tourist information centre are always ready to assist you with directions, tips, free maps, brochures, tour and tour guide bookings, Tallinn Card purchases and more. You can even contact them by phone, fax or e-mail before you arrive. Otherwise, just drop in with your questions or use the centre''s free Wi-Fi to do your own research.
The city's international airport, Lennart Meri Tallinn Airport, provides excellent facilities and a wide variety of services. Its convenient location – just 4 km from the city centre – means transport to most destinations takes surprisingly little time.
Ferries cross the Gulf of Finland between Tallinn and Helsinki several times a day, covering the distance in roughly 2 to 3 hours. From late spring to late autumn, high-speed vessels also operate on the route, reducing travel time to just 1.5 hours.
Ferries between Tallinn and Stockholm depart every evening, with the trip taking approximately 15 hours.
All St Peter Line's cruise ships make a Baltic Sea circuit twice per week and can be used for one-way overnight travel from Tallinn to St Petersburg. A return trip is possible by bus or train. In some cases, continuing cruise passengers can stay in St Petersburg visa-free.
The world's largest cruise agencies have included Tallinn in their itineraries – the city receives over 300 calls per season, making it the third busiest cruise destination in the Baltic Sea region.
Passenger terminals are located within walking distance of the medieval Old Town.
International connections are provided by Lux Express and Ecolines. Regular routes connecting Tallinn with Riga, Vilnius and St Petersburg operate several times a day.
International and intercity buses arrive and depart via the Tallinn Central Bus Station (Tallinna Autobussijaam): Lastekodu 46, ph. +372 680 0900.
In case of an accident or sudden illness, call for an ambulance or the police free-of-charge from any phone: 112.
Pharmacies are usually open from 10:00-19:00.
Two of them stay open all night:
Südameapteek – Tõnismägi 5, ph: +372 644 2282 and
Vikerlase 16, ph: +372 638 4338.
Pharmacies in shopping centres are usually open from 9:00-21:00.
No vaccinations or health certificates are required for entry into Estonia. A health insurance policy is optional.
Estonia’s traffic laws stipulate that wearing a luminous reflector on the right side of outer clothing at night or in conditions of poor visibility, particularly in winter, is compulsory.
Tallinn has become famous for its abundance of free, public Wi-Fi, which is available in nearly every café, restaurant, hotel and hostel, as well in open spaces such as city squares and parks.
Tallinn Central Post Office is located at Narva mnt 1, and is open Mon-Fri 08.00-20.00, Sat-Sun 10.00-16.00. Ph. +372 617 7033, email@example.com, www.omniva.ee
Calling abroad, dial 00 and 372 for Estonia and then the telephone number.
National currency: Euro (1 euro = 100 cents)
Most banks are open from 9:00 to 18:00 on weekdays.
Western Union service is available in most post offices and banks in Tallinn.
A Customs Guide for travellers to Estonia can be found at www.emta.ee.
You can also contact the customs helpdesk: +372 696 7435, +372 696 7436.
Tax Free Shopping: Check refund options from Global Blue, www.globalblue.com,
firstname.lastname@example.org or +372 669 0545.
Estonia is a part of the Schengen visa area. Nationals of EU are free to enter Estonia. The required travel document for entry is a national ID card or passport.
For more specific information, please contact the nearest Estonian consulate or embassy, or check the Estonian Ministry of Foreign Affair's website.
The electrical current is 220 volts AC, 50 Hz,
European-style 2-pin plugs are in use.