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Delayed baggage

Has your baggage been delayed? Contact your airline's ground handling agent as they handle your baggage at the airport.

Below you can see contact details to ground handling agents, and the airlines with which they are connected. If you have already filled out a loss report form and received a reference number, you can track your baggage yourself. The airlines that offer this service are linked in the table below.

Menzies Aviation

Telephone: +46 (0)8 797 80 84
Telephone hours: daily 09:00-21:00
E-mail: arn.arrival@menziesaviation.com

The following airlines are managed by Menzies Aviation:

Aeroflot (SU)
Air Berlin (AB) Air France (AF) 
Air Europa (AEA)
 Belavia (B2)
British Airways (BA) CSA Czech (OK)
Delta Airlines (DL) Easyjet (EZY/EZS)
Emirates (EK) Ethiopian Airlines (ET)
Finnair (AY) Germania (ST)
Hermes (HRM) Iberia Express (I2)
KLM Royal Dutch Airlines (KL) Niki Air (HG)
Royal Air Maroc (AT) Small Planet Airlines (S5/T9)
Syphax Air (FS) Turkish Airlines (TK)
United Airlines (UA) Vueling (VY)
Zagros Jet (ZY)  


Telephone: +46 (0)771 22 42 43
E-mail: bag@sas.se

The following airlines are managed by SGH:

Adria Airways (JP) Air Baltic (BT) 
Air China (CA)  Alitalia (AZ)
Austrian Airlines (OS) Corendon Airlines (CAI)
Estonian Airlines (OV)

Eurowings (EW)

Evelop Air (EVE)

Germanwings (4U)
Icelandair (FI) LOT Polish Airlines (LO)
Lufthansa (LH) Neos S.P.A. (NO)
Nouvelair Tunisie (BJ) Novair (NVR)
Qatar Airways (QR) SAS Charter
SAS Scandinavian Airlines Inrikes (SK) SAS Scandinavian Airlines Utrikes (SK)
SAS Interkont EWR ORD (SK) Swiss Air (LX)
Thai International  (TG) Thomson Airways (TOM)
Tuifly Nordic (BLX)  Ukraine international (PS)


E-mail: baggage.arn@aviator.eu

The following airlines are managed by Aviator:

Aegan Airlines (A3)  
Aer Lingus (EI)
Air Serbia (JU)
Avies (U3) Bulgaria Air (FB)
Direktflyg Freebird Airlines (FHY)
Iran Air (IR) Jet Time (JTG)
Kronflyg (SVF/K4) Luxair (LG)
Malmö Aviation (TF) Norwegian (DY)
Onur Air (Q8) Pegasus Airlines (PC)
Primera Air (PF) Rossiya Russian Airlines (FV)
Sata (S4) Sparrow
Sun Express (XQ) TAP Portugal (TP)
Tailwind Airlines (TI) Tarom (RO)
Thomas Cook Airlines
Scandinavia (DK)
 Nextjet (2N)

ASE Handling

Telephone: +46 (0)8 720 00 22
E-mail: arn@asehandling.com
Website: www.asehandling.com

The following flights are handled by ASE Handling:
ASE Handling (Airline Support Executive) provides services for non-scheduled flights, such as business jet and VIP/CIP flights.