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Focus on more attractive airports and passenger satisfaction

2013-04-30, kl. 10:47

Investments to make the airports more attractive, stronger financial efficiency and a slight decline in passenger volume sum up the first quarter of 2013. Net revenue for the quarter increased to SEK 1,213 M (1,160), and operating profit improved to SEK 146 M (137).

The number of passengers at Swedavia’s airports fell by 2.8 per cent during the first quarter of 2013 to 7.2 million. Adjusted for calendar effects, however, the decline in traffic for the quarter was around one per cent.

Despite a weaker start to the traffic year, Swedavia’s revenue was up 4.6 per cent to SEK 1,213 M (1,160) during the first quarter. Operating profit totalled SEK 146 M (137), and profit for the period was SEK 64 M (59).

During the quarter, Swedavia continued to invest in order to make passenger flows more efficient, make the airports more attractive and develop the commercial offering that passengers encounter. Some examples are the refurbished international departure hall at Göteborg Landvetter Airport, which was inaugurated February 19, and the refurbishment of Terminal 2 at Stockholm Arlanda Airport, which was inaugurated after the quarter ended, on April 23. Refurbishment work is also under way at Kiruna Airport, Luleå Airport and Umeå Airport.

“An important objective for Swedavia is to have passengers more satisfied with their airport experience,” says Torborg Chetkovich, chief executive of Swedavia. “So we are working with a focus on the continued development of attractive airport environments and service of the highest standards to raise passenger satisfaction from 68 per cent today to a target of 80 per cent satisfied passengers by 2014. Improved profitability provides a good basis for this work.” 

From January to March, Swedavia’s capital spending totalled SEK 193 M (276). As part of the work to ensure efficient funding for Swedavia’s operations and investments, successful bond issues in the first quarter of 2013 totalling SEK 2.5 billion were launched under the framework for the Medium Term Note (MTN) programme established in December 2012. The bond issues replace previous bank loans and enable the continued development of more efficient, sustainable, attractive and passenger-friendly airports.