Umeå Airport

Important events during the year

• Inventory in connection with noise insulation project completed

• Audits for ISO 14001 completed

• Establishment of new destinations

• New record for passenger numbers

• Renewed climate accreditation at the highest level

Key ratio

Focus areas 2012

• Implement measures to improve handling of customers and the customer experience

• Preparations in advance of Europe’s capital of culture 2014

Bengt-Ove Lindgren Flygplatschef